Effective Date: January 1, 2025 Last Updated: January 15, 2025
Your privacy is important to World Pride Cruises LLC. This document explains what personal information we collect, why we collect it, how we use and share it, and the choices you have regarding your data. It also includes a dedicated Cookie Policy describing our use of cookies and similar technologies.
1. INTRODUCTION
Scope
This Privacy Policy (“Policy”) applies to information gathered by World Pride Cruises LLC (“WPC,” “we,” “us,” or “our”) through our websites, interactive features, mobile applications, social media pages, blogs, email communications, in-person events, and any online or offline means that post or link to this Policy (collectively, the “Services”).
By accessing our Services or providing your personal information, you acknowledge that you have read, understood, and agree to be bound by this Policy and our Terms & Conditions (including any references within).
Changes to this Policy
We may update this Policy from time to time. We will alert you to material changes by posting the new Policy here with an updated “Last Updated” date and, if appropriate, other means of notification. Your continued use of our Services indicates acceptance of the revised Policy.
Who We Are
World Pride Cruises organizes and offers special event cruises, tours, and related travel experiences worldwide. Our mission is to provide memorable and inclusive cruises and events for our guests. This Policy explains how we handle the personal data of those who use or inquire about our Services.
2. INFORMATION WE COLLECT
2.1. Personal Data You Provide Directly
We may collect various types of information you voluntarily provide, such as:
Identification & Contact Details: Name, address, email address, phone number, date of birth, gender, and nationality.
Travel Preferences & Emergency Contacts: Dietary restrictions, mobility requirements, special occasions, passenger and cabin details, lodging/travel companions, shore excursion preferences, and names/contacts of people to reach out to in case of emergency.
Government & Health Data: Passport details, visa data, driver’s license, vaccination records, health conditions or allergies if needed for safe travel or accommodations.
Financial Data: Payment/credit card information, billing address, transaction history.
Account Credentials: Usernames, passwords, security questions if you create an account on our website or app.
Event Participation: If you attend one of our festival cruises or themed events, you might provide optional data about your interests or any special accommodations you need.
Employment Applications: If applying for a job, we may collect data such as your employment history, references, qualifications, immigration status, and, where permissible, background checks.
Note: If you provide us with personal data about other individuals (e.g., those traveling with you), you must ensure you have obtained any necessary consent to share that information with us.
2.2. Data Collected Automatically
When you use our website, mobile apps, or other digital Services, we may automatically gather:
Device & Log Information: IP address, browser type, operating system, referring URLs, pages visited, session data, and timestamps.
Cookies & Similar Technologies: We (and third-party analytics or ad providers) use cookies, beacons, scripts, or pixel tags to understand how you navigate our Services, personalize your experience, and deliver relevant advertisements (see Cookie Policy below).
Geo-Location: Approximate location data (based on IP or device settings) to provide location-based content or prevent fraud.
2.3. Sensitive or Special Categories of Data
In certain contexts, we may collect more sensitive data (e.g., dietary restrictions that could imply religion or health, medical conditions, disability accommodations) if you choose to provide it. We only use such data to fulfill your requests (e.g., accessible staterooms, special meals) or to protect the safety of our guests (e.g., medical incidents onboard). By providing this data, you consent to its use for these purposes.
2.4. Camera & Photo Collection
Onboard Photography: We may have photographers or camera crews capturing images and videos during cruises or events. We will honor reasonable requests not to be photographed; however, incidental inclusion in group or candid shots may occur.
Closed-Circuit TV (CCTV): Some cruise ships, venues, or port terminals deploy CCTV for security. Video footage might capture your image in public areas.
3. HOW WE USE YOUR INFORMATION
We use personal information for the following legitimate business purposes:
Service Provision & Bookings
To facilitate reservations, process payments, issue boarding passes, coordinate travel arrangements, handle flight/hotel add-ons, or provide event information.
Customer Support & Communications
To respond to inquiries, confirm details, provide updates on itineraries or health/security advisories, and address service issues.
Marketing & Promotional Activities
With your consent (where required by law), to send promotional emails, newsletters, special offers, or event announcements that we believe may be of interest to you.
You can opt out at any time (see Your Choices below).
Analytics & Personalization
To understand user behavior, improve our Services, personalize content, and conduct market research or surveys.
Legal Compliance & Security
To comply with legal requirements (e.g., port authority, customs, immigration requests), fulfill law enforcement or security obligations, prevent fraud, or protect our passengers, staff, and property.
Emergency & Health Situations
To safeguard health and safety onboard (e.g., if you fall ill, we might provide necessary info to medical personnel, or if a global health measure is in effect, we may collect temperature or vaccine data consistent with local regulations).
Employment Processing
For applicants, to evaluate qualifications, verify entitlements, and conduct background checks consistent with applicable law.
Corporate Transactions
In event of a merger, sale, or transfer of assets, we may share your data with new owners or related entities as part of due diligence or transition.
4. SHARING YOUR DATA
We do not sell your personal information to unaffiliated third parties. However, we may share data with:
Business Partners & Suppliers
Cruise lines, airlines, hotels, excursion operators, payment processors, and other vendors who help fulfill or deliver Services on our behalf (e.g., special-event staff, casino partners, marketing agencies).
Affiliates & Related Entities
Our corporate affiliates to facilitate group bookings or loyalty programs, coordinate marketing, or share operational resources.
Legal, Security, or Compliance
Government agencies, customs/immigration, port authorities, or law enforcement to comply with obligations or protect rights.
Disclosures as necessary to respond to subpoenas, court orders, or other legal processes.
Third-Party Marketing or Co-Sponsored Offers
When we co-sponsor promotions with partners and you choose to participate, your data may be shared with those partners in line with the promotion.
Corporate Transactions
In connection with mergers, acquisitions, asset sales, or corporate restructuring, subject to appropriate confidentiality protections.
Others with Your Consent
We will share information with third parties if you expressly consent to or request the sharing.
5. INTERNATIONAL TRANSFERS
World Pride Cruises is based in the United States but operates globally. Your personal data may be transferred to or stored in countries outside your home jurisdiction. Where required by law (e.g., EU, UK, Canada, Brazil), we implement adequate safeguards (such as Standard Contractual Clauses) for cross-border data transfers.
6. SECURITY & RETENTION
Data Security
We maintain appropriate physical, administrative, and technical safeguards (e.g., SSL encryption for credit card data, restricted access, firewalls) to protect personal information. However, no system can guarantee 100% security.
Retention Period
We retain personal data as long as necessary for the purposes outlined (e.g., completing your trip, complying with legal requirements, resolving disputes). We dispose of or anonymize data once it’s no longer needed.
7. YOUR CHOICES & RIGHTS
Opt-Out of Marketing
You can unsubscribe from promotional emails by clicking the “unsubscribe” link in each email or by contacting us at [email protected]. We will still send transactional messages regarding active bookings or essential updates.
Access, Update, or Delete
Subject to local law, you may have the right to request access to, rectification of, or erasure of personal data, or to object to certain processing. Contact us at [email protected] to exercise these rights.
Cookies & Tracking
See our Cookie Policy (below) for instructions on how to manage cookies. Some Services may not function properly if you disable cookies.
Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal data from minors.
8. REGION-SPECIFIC DISCLOSURES
California Residents
Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents can request information about our disclosures of certain personal data to third parties for direct marketing. To exercise any rights under the California Consumer Privacy Act (CCPA), please contact us at [email protected].
We do not respond to Do Not Track (DNT) signals at this time.
EEA/UK/Switzerland
If you reside in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights to access, rectify, erase, restrict, or object to certain processing or request data portability. You can also lodge a complaint with your local data protection authority.
Canada
Canadian users may have rights under PIPEDA or provincial privacy laws. For more information, please contact us at [email protected].
Other Jurisdictions
Where your local laws grant additional privacy rights, you may contact us to exercise those rights.
9. COOKIE POLICY
9.1. Overview
We use cookies, web beacons, and other tracking technologies (“Cookies”) to understand usage patterns, enhance functionality, and deliver advertisements relevant to your interests. By using our website, you consent to the use of cookies as described in this section.
9.2. What Are Cookies?
Cookies are small text files stored on your browser or device when you visit a website. They can be session-based (deleted once you close the browser) or persistent (remain on your device until they expire or you delete them).
9.3. Types of Cookies We Use
Essential Cookies
Necessary for our site to function properly (e.g., keeping you logged in, remembering items in a booking cart).
You can configure your browser to block these, but some parts of our site will not work without them.
Performance & Analytics Cookies
Collect anonymized data about page visits, bounce rates, and page load times to help us improve.
Example: Google Analytics or other analytics platforms.
Functionality Cookies
Remember your preferences (e.g., language, region) or auto-fill login forms.
Disabling them can reduce the convenience of your experience.
Advertising & Targeting Cookies
Track browsing habits across sites to show relevant ads or measure campaign effectiveness.
These may be set by advertising networks or social media platforms. You may receive interest-based ads even after you leave our site.
9.4. Third-Party Cookies
We may allow third-party service providers (e.g., ad networks, social media platforms) to set cookies on your device. Their data collection and usage are governed by their own privacy policies.
9.5. How to Manage or Disable Cookies
Browser Controls: You can usually manage cookies in your browser settings (e.g., blocking cookies entirely or receiving alerts when cookies are set).
Mobile Apps: Some mobile platforms (iOS, Android) allow you to limit ad tracking in app settings.
Note: Disabling certain cookies may limit functionality or affect your user experience on our Services.
9.6. Analytics & Log Files
We use server logs to record IP addresses, browser types, referring pages, and timestamps. We may link this data to personal info for debugging, security, or improving user experience. We may also use mobile analytics software to track usage in our apps (e.g., how often you open them, session length).
9.7. Do Not Track Signals
Our website does not currently respond to Do Not Track (DNT) browser signals. For more on DNT, visitwww.allaboutdnt.org.
10. LINKS TO THIRD PARTIES
Our site or emails may contain links to third-party sites or services (e.g., partner excursions, co-sponsors, social media). We are not responsible for their privacy practices. We encourage you to read those entities’ privacy and cookie policies before providing any personal data.
11. PHOTOGRAPHY & MEDIA RELEASE
During our cruises or events, we may have photographers/videographers capturing footage. By attending, you understand you may appear in these images or recordings, which we may use for promotional, marketing, or public relations purposes. If you prefer not to be photographed, please inform our staff. We will make reasonable efforts to comply but cannot guarantee complete exclusion from incidental shots.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Policy or your personal data, please contact:
World Pride Cruises LLC Attn: Privacy Department [Street Address, City, State, ZIP] [Phone Number] [Email: [email protected]]
We will do our best to address your inquiry promptly and in compliance with applicable privacy laws.
13. DISPUTES & COMPLAINTS
If you believe we have not resolved your privacy concern, you can lodge a complaint with your local supervisory authority or, where applicable, follow the dispute resolution provisions outlined in our Passenger Charter Contract.
14. EFFECTIVE DATE & UPDATES
Effective Date: January 1, 2025
Last Updated: January 15, 2025
We reserve the right to amend this Policy at any time. Material changes will be posted and/or communicated, and your continued use of our Services signifies acceptance of the updated terms.
THANK YOU for choosing World Pride Cruises. We look forward to welcoming you on a safe, enjoyable, and memorable journey.